Coverage
Voicecall provides Direct Inward Dialing (DID) access numbers and associated services to their customers on a world-wide basis.
A local DID (also called a DDI in Europe and sometimes referred to as a virtual number) may be forwarded by our infrastructure to conventional PSTN (Plain Old Telephone System) devices, mobile phones, Voice over IP (VoIP), Skype or Google Talk anywhere in the world. The call forwarding destination is selected by the customer on a per-DID basis and may be changed at any time via our friendly user interface.
The countries currently supported are shown below. Please visit this page regularly to check for coverage updates.
Voicecall offers an extensive selection of international DID numbers. In addition, we are constantly expanding our services so as to increase the number of regions supported, as well as to increase our coverage in each region.
Some features of the virtual numbers provided by Voicecall are:
• Reliable voice services of the highest quality, with our infrastructure being housed in secure collocations.
• Unlimited number of calls, with no limit on the length of each call.
• Instant activation of DID numbers via our online 24/7 Web services.
• Each DID number is provided with two channels, allowing two concurrent incoming calls on the same number. Additional channels may be purchased if required.
• The call forwarding destination for a DID may be changed by you at any time via our Web services.
• Call waiting and caller ID are supported.
• Hunt groups and ring groups are supported, allowing multiple destinations to be configured for a single DID.
• Call records are stored and are made available to you on a secure basis.
• Free customer care, 24 hours per day via our interactive live online chat Web system or by phone.